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Value and Procurement: Leveraging Technology and Utilizing a Strategic Lens to Manage Costs and Quality

The daily and long-term procurement process can be complex for an association and its leadership. Requirements to purchase goods and services from dozens of categories with each their own set of vendors can be challenging to say the least — a single property can have over 200 unique vendors they purchase and contract with on an annual basis. Taking a strategic perspective along with consolidating a vendor network creates an opportunity to manage costs effectively and foster stronger vendor relationships for an enhanced quality of service. KWPMC recognizes the importance of providing additional value for our clients. The Value and Procurement team’s efforts will focus on leveraging technology and scale to allow for benchmarking within the vendor landscape and to develop a key partner ecosystem for KWPMC clients. Industry Benchmarks Understanding “should-be” or “competitive” market rates is essential when beginning the sourcing process. Leveraging KWPMC’s scope and reach provides a

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Many “A” Grades as More Insurance Carriers Enter the Florida Market

Yet many signs of caution, further action needed Demotech issues a strong report card for its Florida property insurance companies, another carrier enters the marketplace, the reality check that we’re not out of the woods yet, plus the NAIC calls for states to collect more granular data to find property insurance affordability and availability gaps. It’s all in this week’s Property Insurance News. A Financially-Stable Market: Demotech, the financial ratings and analytics firm that reviews the financial stability of many of Florida’s domestic property insurance companies is out with almost all of its mid-year reviews. Its July 28 website update as of July 28 lists Financial Stability Ratings of “A” or higher with just a few firms reportedly awaiting review. Market Expansion: The Florida Office of Insurance Regulation (OIR) made news this past week by announcing that it had authorized a second property insurance company this year to begin writing

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Five Questions for Lisa Miller, Florida’s former Deputy Insurance Commissioner

ARTICLE CONTRIBUTED BY: LISA MILLER, CEO OF LISA MILLER & ASSOCIATES Q: Why are Florida’s property insurance rates the highest in the nation? A: Three reasons: weather, litigation, and reinsurance. Florida is a peninsula that sticks out into the warmest ocean and gulf currents in the nation. It has 1,300 miles of coastline with nearly 75% of Florida’s 22.5 million residents living within 15 miles of a coast. We are a hurricane magnet. Insurance rates are priced to that risk and we can’t do anything about the weather. On litigation, the Florida Legislature did its best this year to provide long term consumer rate relief with House Bill 837, the historic tort reform bill. Florida has 7% of the nation’s homeowner’s insurance claims yet 76% of the nation’s homeowner’s insurance lawsuits. Those lawsuits have been driving rate increases. That leaves reinsurance, which is simply “insurance for insurance companies” to help

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Navigating Budget Adjustments & Increases: A Guide to Effective Communication

ARTICLE CONTRIBUTED BY: OSCAR BORRAS, REGIONAL VICE PRESIDENT AT KW PROPERTY MANAGEMENT & CONSULTING In today’s ever-evolving economic landscape, associations are grappling with the challenge of balancing rising costs of goods, services, insurance, and wages while ensuring the smooth functioning of their operations. As guardians of these communities, it falls upon us to master the art of communicating budget adjustments effectively. Surprisingly, this endeavor need not be as daunting as it may seem at first glance. What it requires, however, is a strategic shift in our conventional approaches. Each association operates within a unique set of dynamics and socio-economic influences that dictate the effectiveness of communication. Nonetheless, there are key steps we can undertake both beforehand and during the communication process to enhance the reception of crucial messages among our membership. Embracing the “Be ‘OPEN’” Framework In our pursuit of excellence in communication, we present the distilled best practices encapsulated

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